Retail Insights

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Case Study: A Boutique, Customized Shopping Experience

Learn how Finiper Group/Iper La Grande i embarked on a new strategy to better serve their customers by partnering with Diebold Nixdorf.

Video: How We Created a Customized Shopping Experience at Iper la Grande i, Milan
Video: How We Created a Customized Shopping Experience at Iper la Grande i, Milan

Speed, flexibility and simplicity are central to customer experience at Iper La Grande i. Check out the innovative and user-friendly concept of its first new Rozzano hypermarket.

Blog: What Makes the Difference between a Good and Bad Shopping Experience?

Vynamic Smart Assist provides real-time status of touchpoints or transactions anytime, anywhere, in-store, on any device. An assistant can easily clear an intervention and support customers on short notice.

Blog: Is the No-Touch Shopping Journey Becoming the New Normal in Retail?

Vynamic Smart Control – Screen Mirroring gives consumers more control over their transactions and provides more options for an engaging in-store experience. For consumers who have concerns around touching devices in stores, it provides an additional avenue to conduct their transactions.

Whitepaper: Smart Self-Service

Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.

Blog: What’s in Store for Loyalty in Retail?

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

Infographic: Make Sustainable Retail a Reality for Your Organization

Consumers and retail employees expect their preferred retailers to think and act sustainably. Discover how your retail network can drive growth through more efficient, sustainable processes and solutions.

Video: DN Series™ EASY: MORE Open
Video: DN Series™ EASY: MORE Open

DN Series™ EASY is a revolutionary self-service platform built to transform the shopping and checkout experience. DN Vynamic™ Self-Service provides an open, flexible and modular software platform that works through an open-retailing approach with flexible APIs that enable faster integration and more personalization. This allows retailers to be more flexible now and in the future, adding new functionality without rebuilding their entire technology solution.

Video: DN Series™ EASY: MORE Modular
Video: DN Series™ EASY: MORE Modular

DN Series™ EASY is a revolutionary self-service platform built to transform the shopping and checkout experience. Retailers are able to adapt consumer journeys by leveraging one platform with the addition of different modules to ensure easy adaptation – for today and for tomorrow – to always get the best check out mix.

Video: DN Series™ EASY: MORE Available
Video: DN Series™ EASY: MORE Available

DN Series™ EASY is a revolutionary self-service platform built to transform the shopping and checkout experience. Powered by DN AllConnect Services for Retail, DN Series™ EASY ensures up to 99.8% availability by providing retailers with an integrated remote servicing model that leverages machine learning to predict and fix issues before they happen for maximum reliability.

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